Terms & Conditions
Last Updated: October 2024
1. General Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services.
2. Software Development Services
For custom software development services, project timelines, deliverables, and payment milestones will be outlined in a separate Statement of Work (SOW) mutually agreed upon before project commencement. Delays in client feedback may result in extended project timelines.
3. Intellectual Property
Upon final payment for custom services, intellectual property rights for the developed source code are transferred to the client, unless otherwise specified in the SOW (e.g., for SaaS or White-Label licensed products). IntelliApp Infotech retains the right to use non-confidential project details for portfolio purposes.
4. Limitation of Liability
IntelliApp Infotech shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.
5. Maintenance & Support
Post-deployment support, bug fixes, and maintenance are governed by a separate Service Level Agreement (SLA). Unless a retainer contract is active, any requested updates or feature additions after the final delivery sign-off will be billed at our standard hourly rates.
6. Data Privacy & Security
While we implement industry-standard security protocols during development, the client is solely responsible for maintaining the ongoing security of their hosting environments and ensuring compliance with regional data protection laws (e.g., GDPR) for their end-users.
7. Third-Party Integrations & APIs
Our software may integrate with third-party services (e.g., AI APIs, Payment Gateways, Cloud Hosting). IntelliApp Infotech is not liable for service outages, data breaches, or API deprecations originating from these external providers.
8. Client Responsibilities
The timely delivery of our projects depends on the client providing necessary assets, server access, and prompt feedback. Delays in client communication may result in adjusted project milestones and extended deadlines.
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